Like most website operators, SAID Support collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. SAID Support’s purpose in collecting non-personally identifying information is to better understand how SAID Support’s visitors use its website. From time to time, SAID Support may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
SAID Support also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users. SAID Support only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses are visible and disclosed to the administrators of the blog where the comment was left.
Gathering of Personally-Identifying Information
Certain visitors to SAID Support’s websites choose to interact with SAID Support in ways that require SAID Support to gather personally-identifying information. The amount and type of information that SAID Support gathers depends on the nature of the interaction. For example, we ask visitors who email us to provide a name and email address. In each case, SAID Support collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with SAID Support. SAID Support does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
SAID Support may collect statistics about the behavior of visitors to its websites, such as times spent on the website and pages visited. SAID Support may display this information publicly or provide it to others. However, SAID Support does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
SAID Support discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on SAID Support’s behalf or to provide services available at SAID Support’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using SAID Support’s websites, you consent to the transfer of such information to them. SAID Support will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, SAID Support discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when SAID Support believes in good faith that disclosure is reasonably necessary to protect the property or rights of SAID Support, third parties or the public at large. If you are a registered user of an SAID Support website and have supplied your email address, SAID Support may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with SAID Support. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. SAID Support takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
If SAID Support, or substantially all of its assets, were acquired, or in the unlikely event that SAID Support goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of SAID Support may continue to use your personal information as set forth in this policy.
Comments and other content submitted to our Akismet anti-spam service are not saved on our servers unless they were marked as false positives, in which case we store them long enough to use them to improve the service to avoid future false positives.